Privacy Policy

Who we are

TechCastle is a software and consulting company based in Cairo, Egypt. Our office is at 6K Elniaba Buildings, Autostrad St., Nasr City, Cairo. For anything in this policy, write to [email protected] or call +20 100 577 2672.

What we collect

Only what you type into a form on this site. There is no account to create and nothing is collected in the background.

• Contact form: your name, email address, phone number, the service you are asking about, a subject and your message.
• Job applications: whatever you choose to put in the email you send to [email protected], including your CV.
• Partnership enquiries: whatever you send to [email protected].
• Server logs: like any web server, ours records the address of the request, the page asked for and the time, so the site can be kept running and secure.

What we do not do

This site carries no analytics, no advertising pixel and no tracking cookie. We do not profile visitors, we do not build advertising audiences, and we do not sell, rent or trade your details to anyone.

Why we collect it

To answer you. A message sent through the contact form reaches our team by email and is used to reply to your enquiry, prepare a proposal if you ask for one, and keep a record of the correspondence. We do not add you to a mailing list because you wrote to us.

How long we keep it

We keep an enquiry for as long as the business relationship it belongs to is live, and afterwards only as long as our accounting and legal obligations require. Server logs are kept for a short operational period. You can ask us to delete your details at any time, and we will unless we are required to keep them.

Who else is involved

Three outside services run on these pages. Each of them sees the network address of your device when the page loads, under its own privacy policy, and none of them receives what you type into our forms except as noted:

• Google Fonts — loads the typefaces the site is set in.
• Google Maps — the map panel on the contact page, which loads only on that page.
• Cloudflare Turnstile — the anti-spam check on the forms. It confirms that a person, not a script, is sending the form; it does not read the contents of the form.

Cookies and what the site stores

We set no cookies of our own. The site remembers one thing in your browser: the language you chose, so the next page opens in it. It stays on your device, it is not sent to us, and clearing your browser data removes it. The three services above may set cookies of their own under their own policies.

Your rights

Write to [email protected] and you can ask us to show you what we hold about you, correct it, delete it, or stop using it. We answer within one working day and act on the request itself as soon as we reasonably can. If you are in a country whose data-protection law gives you more than this, that law applies and you lose none of it by using this site.

Keeping it safe

The site is served over an encrypted connection, and what you send through a form travels the same way. Access to the messages is limited to the people who need it to answer you. No system is beyond reach, so we do not promise the impossible — but nothing more than what is listed above is ever collected in the first place.

Children

This site sells business software to companies. It is not directed at children, and we do not knowingly collect anything from them. If you believe a child has sent us their details, write to us and we will delete them.

Changes to this policy

If what the site does changes, this page changes with it and the date below moves. There is no version kept in the background: what you read here is what applies today.